Fiber-Com Terms and Conditions

• Only Fiber-Com’s terms will apply, not the client’s own rules. Any changes to these terms must be agreed in writing by both sides.​
• Clients must pay invoices within 21 working days, unless the invoice mentions a different deadline.​
• Payments for each project must be made:
  • 50% to start the project
  • 40% when Fiber-Com delivers the goods
  • 10% after the whole project is complete and accepted by the client.​
• Payment must be made in the currency shown on the invoice. Fiber-Com accepts EGP (Egyptian Pound) or USD (US Dollars) or Euro. 
• If payment is made from outside Egypt, the client must pay any bank or transfer fees.
• If the client does not pay on time:
  • Fiber-Com can charge an extra fee.
  • Fiber-Com can stop work or delivery until payment is done.​
• If payment is more than 60 days late:
  • Fiber-Com can use a debt collection company.
  • The client is responsible for all legal and collection costs.
• If local law requires tax to be withheld from payment, the client must pay that tax directly. The full invoice amount is still owed to Fiber-Com.
• Fiber-Com does its best to deliver on time and solve problems, but does not guarantee a specific result. Fiber-Com is not responsible for claims from the client’s customers.
• Any complaints must be sent to Fiber-Com’s office by registered mail within 8 days of receiving goods or services.
• All contracts follow Egyptian law.

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